To help continue our rapid growth and solve our clientsβ toughest problems, Resultant needs a Help Desk Specialist to join the team. You may live in any time zone, but you will be required to work weekdays 8am - 5pm Eastern Time. This role provides tier 1 support to clients, escalates customer support requirements as appropriate, prepares desktops, laptops, and miscellaneous hardware for customers, and keeps customer documentation up-to-date and accurate.
Job listings
As a Helpdesk Associate, you will work on the IT team to provide entry level help desk support directly to Vinfen end users and to critical internal IT functions. Your work will also include data entry and verification of system jobs and processes, as well as administrative tasks as needed for the IT Department.
This position will require the individual to support users at remote U.S. Air Force locations and work with virtual teammates across multiple time zones. The selected candidate will perform a multi-disciplined range of technical systems and application activities. This position requires the candidate to install, configure and maintain multiplatform systems hardware, software and components while evaluating complex system's production readiness and supportability. The candidate will be expected to perform the restoration of routine to complex computing service operations. Lastly, the selected candidate will gather computing requirements and confer on system needs.
Seeking a skilled and experienced Cloud and On-Premises Systems Engineer to plan, implement, and provide escalation support in our clientβs environments. This role involves working closely with project managers, solution architects, and stakeholders to ensure successful implementation of hardware, software, and network solutions that align with business requirements and technical specifications.
At Jumio, Window Infrastructure engineer plays a key role in designing, implementing, and maintaining the organization's Microsoft-based infrastructure to ensure stability, security, and optimal performance. The engineer contributes to infrastructure projects, system upgrades, and security initiatives, while ensuring compliance with organizational policies and industry standards. They play a key role in minimizing downtime, supporting business continuity, and improving the overall IT infrastructure
Provide comprehensive support for the internal IT operations. The IT Manager will address IT Service Desk challenges and ensure the seamless operation of critical IT systems. This role is pivotal in maintaining and enhancing our IT infrastructure to support our growing business needs.
The Systems Engineer will maintain and improve the core internal systems that support day-to-day IT operations across the enterprise by focusing on automation, reliability, security, and supportability. This role will serve as the primary escalation point for the Service Desk and is expected to lead in issue resolution across platforms such as Okta, JAMF, Active Directory, and Microsoft Azure.
Provide professional IT support to our employees remotely across different locations and time zones. Monitor and respond quickly and effectively to requests received through the IT Helpdesk in line with agreed SLAs. Manage equipment inventory and the IT procurement process, as well as onboarding and offboarding processes including for remote workers.
Join a dynamic international team as a Cloud Infrastructure Engineer! You will play a key role in supporting commercial offerings, operating a sophisticated infrastructure spanning Microsoft Azure and on-premises data centers across the globe. The working arrangement for this role is work from anywhere within Portugal.
Seeking a highly skilled System Engineer specializing in Active Directory; responsible for ensuring the stability, integrity, and efficient operation of the Active Directory infrastructure that supports core organizational functions and other tools as required. The position requires a proactive problem solver with strong technical expertise and a commitment to maintaining up-to-date best practices in AD management.